Q: Is my mail running on a Windows 2000 server also?
A: No, all our mail servers are Linux servers.
Q: Are DSN's available for ODBC if I am using MS Access database?
A: Yes, we do add DSN information if required. Contact support with the DSN name you want. It is recommeneded you place your mdb files in the directory named data.
Q: Does your Windows 2000 server support ASP?
A: Yes it does.
Q: Does your Windows 2000 server support PHP?
A: No, php support is only available on Linux platforms.
Q: How do I change my ftp password?
A: Unfortunately, there is no way you can change your password if you are a Windows 2000 user.
Q: Can I run Perl scripts on Windows 2000?
A: Yes you can. We have ActivePerl installed. Place your Perl scripts in the cgi-bin directory.
Q: If I am using Perl, is sendmail available for me to use?
A: No sendmail is an Unix only program. However, you may use Blat to replace sendmail.
Q: How should Perl script headers be like, instead of the usual unix-style #!/usr/bin/perl?
A: For Windows 2000 it is #!c:\perl\bin\perl.exe.
Q: Can I register an ActiveX component/.dll file on your W2K server?
A: No you may not. No customer can request to install anything that will change the registry. This is to prevent any coding errors from affecting other clients on the server. There are no exceptions to this rule.
Q: I would like to create a DSN connection from my scripts to my database, what should I do?
- DSN Name
- Database Path e.g. c:\inetpub\abc.com.my\data\abc.mdb Note: we suggest that you put your database file into data directory instead of wwwroot (which is your web root directory)
- Database Name e.g. abc.mdb If you are using a SQL Database we need:
- SQL Username
- SQL Password
- SQL Database Name
- Permission e.g. read/write/modify/all
A: We need all the following information:
Q: You have created the DSN but I get errors when trying to make changes to my .mdb file.
A: This is an access rights problem, you need to specify to us the access rights (read/write/modify/all) you need for your .mdb file.
Q: I am using an Access/MSSQL databse in my ASP pages, what is the syntax for the connection string?
A: MSSQL CONN_STRING = "Provider=sqloledb; Data Source=mssql.domainname; Initial Catalog=databasename; User ID=username; Password=password" Access CONN_STRING = "Provider=Microsoft.Jet.OLEDB.4.0;Data Source=" & Server.Mappath("") & ";"
Q: I cannot ftp to the server, I keep getting the following error message: "Unable to open data socket".
A: In your ftp client please make sure PASV mode is not checked. If you are using CuteFTP, it's in: Edit -> Settings - > Firewall